Is Dimplex A Good Brand? (Electric Fireplaces, Stoves, & Log Sets)

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If you are looking for a company that sells electric fireplaces and stoves with realistic-looking flames then Dimplex has the ideal products for you…

The Dimplex range of electric fireplace products is all highly-rated and customers have a very positive experience with both the quality of products, ease of use, and if needed the responsiveness of the company.

I say “if needed” because the reliability and durability of these fireplaces are so impressive that most customers have never had to contact customer support to find out.

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Quick Overview of Dimplex:

Dimplex specializes in electric fireplaces, electric stoves, fireplace log sets, and accessories…. It could be said they do one thing and do it well…. Very, very well!

Popular Products Include: 

More About Dimplex

You can learn more about this brand from their About Page.

If you want to contact Dimplex you can do so here.

What about Social Media? You can follow Dimplex on FacebookInstagram, Pinterest, and Youtube.

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What is a Dimplex fireplace?

Dimplex electric fireplaces are available in many different styles and finishes, so there’s something for everyone.

Electric fireplaces use electric heating elements to create the illusion of flames in an artificial log set…. Electric fireplaces are available in a range of styles, including wall-mounted, free-standing, and corner models.

They can be used as primary heat sources or as decorative accent pieces to add warmth and ambiance to any room.

They come with remote controls and LCD displays that allow you to change settings with ease…. You can also choose from gas or electric models.

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How does Dimplex Optiflame work?

Dimplex Optiflame fireplaces are designed to give you a realistic log fire experience, in a modern, stylish, and easy-to-use product.

The Dimplex Optiflame uses a special type of firebox that creates an authentic-looking flame which is ideal for use as a feature in your home.

Dimplex Revillusion 20" Plug-In Electric Fireplace Log Set (Model: RLG20), 120V, 1500W, 12.5 Amps, Black

How does it work?

The Dimplex Optiflame works by using advanced technology to create the look and feel of a real log fire without any mess or hassle…. It has been designed to be easy to use, with no need for you to do any complicated maintenance or cleaning.

All you need to do is open the door and light the starter pack (supplied with each fireplace) and then sit back and enjoy your new fireplace.

The Dimplex Optiflame also includes a control panel inside the unit which allows you to control temperature settings, and brightness levels and even switch it off completely if there’s no one around!

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Are Dimplex heaters any good?

Dimplex heaters are very good…. They have a reputation for being the best electric heater on the market…. Here are 5 reasons why:

1…. They’re Safe

Dimplex heaters have innovative safety features that ensure they won’t overheat and cause fires, like automatic cut-off and auto-shut-off when tipped over or removed from their base.

2…. They’re Efficient

Dimplex heaters use up to 85% less energy than standard electric heaters and operate at an average of 13% greater efficiency than other brands…. These efficient models can save you money on your heating bill by reducing your energy consumption by up to 50%.


Dimplex U.S DFI2309 Standard 23" Log Set Electric Fireplace Insert, 120V, 1375W, 11.5 Amps, Black


3…. They’re Durable

Dimplex heaters are built with high-quality materials and components, so they last longer than other brands…. They come with a 3-year parts warranty and a 10-year limited warranty on the heating element itself…. Some models even come with a lifetime warranty!

4…. They’re Stylish

Many Dimplex electric fireplaces come in a variety of finishes and styles to suit any décor or room design – whether it’s modern or traditional, contemporary or traditional, there’s an electric fireplace for everyone!

5…. Dimplex heaters are very durable

The quality of Dimplex heaters is superior to other brands on the market…. They are made from high-quality materials that can withstand harsh weather conditions and last for a long time…. It is easy to install and has a variety of features that make it more appealing to users.

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Who makes Dimplex?

Dimplex is made by the Glen Dimplex Group…. They are a leading manufacturer of electric heating appliances and controls, including electric heaters, fan heaters, electric fires, and underfloor heating.

DIMPLEX DF3033ST 33" Electric Fireplace Insert, Model, 120V, 780W, 8.3 Amps, Black

How long do Dimplex fireplaces last?

The average lifespan of a Dimplex fireplace is around 20 years, but this can vary depending on the model and how it is used.

Dimplex fireplaces are designed to last a long time, but they do have some limitations that can affect their longevity…. The lifespan of your Dimplex product can be affected by a number of factors including:

  • How often do you use it
  • The overall condition of the appliance
  • The level of maintenance and care taken during its use

Dimplex fireplaces are built to last…. These products are made to last a lifetime, and some of them will even outlive you…. However, this doesn’t mean that they’re indestructible.

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Do Dimplex heaters use a lot of electricity?

The answer is NO! A lot of people are worried about the amount of electricity that their heater is used up, but there is no need to be.

Dimplex has been making its range of heaters for over 100 years and they pride themselves on being environmentally friendly.


Dimplex Revillusion 20" Plug-In Electric Fireplace Log Set (Model: RLG20), 120V, 1500W, 12.5 Amps, Black


Are Dimplex Electric Fires expensive to run?

Their heaters have been designed to use as little electricity as possible and this helps to keep your heating costs down too.

As well as that, most of their products also come with an A+ energy rating which means that they are very efficient at using energy and they do not waste any power when they are in standby mode either.

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Is it OK to run an electric fireplace all night?

I can see why you want to run your electric fireplace all night…. It’s a beautiful piece of furniture, and it’s nice to have the glow on while you’re sleeping…. However, you should not run it all night, because it will waste electricity.

Electric fireplaces are designed to be used only when there is someone in the room who can enjoy them visually.

The heat they produce is minimal, so they don’t provide any real warmth…. They are also designed to be turned off when they are not being used.

If you want to keep your house warm during the winter months, consider installing a central heating system that uses natural gas or propane instead of electricity.

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Can I run my electric fireplace all day?

The short answer is yes, you can run your electric fireplace all day…. The long answer is that you should be careful about how much and for how long you run it.

The firebox of an electric fireplace uses heat to create the illusion of a real fire…. It’s a safe way to enjoy the warmth and ambiance of a fireplace without worrying about smoke or ashes.

But like any other appliance, if it’s left on too long or used too frequently, it can overheat and cause damage to its internal components.

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Are Dimplex electric fires noisy?

No, Dimplex electric fires are not noisy at all…. They have a unique design that is specifically designed to keep the firebox silent and free from any rattles or noises.

Dimplex electric fires are very quiet, even when they are on full power…. This is because they are designed to operate without any moving parts.

The only noises you will hear from your Dimplex electric fire are the crackling sounds of the flames and the occasional popping noise when logs are added or removed.

This is what makes Dimplex electric fires so popular…. They offer a warm and cozy atmosphere without being intrusive or noisy.

You can sit back and enjoy your fire without having to listen to any annoying rattles or clinks while the flames flicker on.

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Why does my Dimplex fire keep turning off?

If you have a Dimplex fire that keeps turning off, it could be due to a number of different reasons…. Here are some of the most common causes:

First, ensure the fire is not in Automatic mode. This setting is designed to automatically turn off after 4 hours of use, saving you money and energy over time…. You can change this setting to manual if you prefer.

If it’s not in Automatic mode then check that your thermostat probe is not broken or damaged. The probe should be located at the back of your fire and will look like a small metal tube with two wires coming out of it.

If this is damaged then it won’t communicate properly with the fire and may cause problems such as the unit turning off unexpectedly or having trouble lighting up.


Dimplex Traditional Electric Stove, DS5629, Black

The door is open: This is probably the most common reason why a Dimplex fire will turn off…. It’s hard to believe but often when you are in the room with your fireplace, you might forget to close the door and this can cause the fire to turn off automatically.

The air vents are blocked: If there is something blocking the air vents of your fireplace, this may be causing it to overheat and shut down…. Make sure all objects are out of your way and that there are no obstructions in front of or behind your fireplace before turning it on again.

The switch has been turned off: Sometimes people accidentally turn off their switches when trying to turn on their fires – so make sure you check this before assuming there is an issue with your unit!

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Is Creda part of Dimplex?

Yes, Creda is part of the Dimplex group…. The Dimplex Group is one of Europe’s leading manufacturers of heating systems and appliances for the domestic, commercial, and industrial markets.

In summary, as you can see the Dimplex brand truly delivers and the result is top-rated products and very happy customers. 

If you are in the market for a new electric fireplace or stove and you see a model made by Dimplex that you like then the Dimplex brand name is a good thing.

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